Instructing Us

We accept instruction via email or post for all types of report. If you intend to instruct us on a regular basis please contact our Sales Team on to discuss your firm’s requirements.


For MedCo cases simply select Mobile Doctors in Tier 1

Letters of instruction along with the MedCo number should be sent to

Standard terms and conditions for MedCo instructions can be found here.

Fast-Track (non-MedCo)

We have access to over 1000 experts across multiple disciplines.

Please send letters of instruction to

Multi Track and Clinical Negligence

Our specialist team will look after your case from instruction to the completion of the final report and you will be assigned a dedicated case handler throughout the life of the case.

Please send letters of instruction to

Important Information regarding appointments booked on or after 1st July 2022

MedCo has announced that the process for booking Medico-Legal appointments is to change. The changes are as follows:

As users will be aware, the ban on remote examinations was suspended as part of MedCo’s response to Covid-19. In light of the government’s lifting of all remaining restrictions, MedCo has now decided that the suspension will be stopped and the ban reinstated.  The suspension will no longer apply to examinations that take place on or after 1 July 2022.

MedCo is aware that for a small group of claimants’ remote examinations may still be required as a result of Covid-19. Therefore, MedCo has decided that in circumstances where the claimant remains vulnerable due to Covid-19, they may, in those limited circumstances, have a remote examination.

Experts are required, if carrying out a remote examination because the claimant is vulnerable due to Covid-19, to record in their report the nature of the claimant’s vulnerability and why that has resulted in the examination being carried out remotely.

This revised guidance (version 7), which now only applies where the claimant has an ongoing Covid-19 related vulnerability, will be kept under review.

Read version 7 of the Remote Examination guidelines

**Please note version 6 of the Remote Examination guidelines continues to apply for consultations that take place on or before 30 June 2022**

In essence, this means that Remote Examinations will not be allowed to take place on or after the 1st July 2022, unless there are circumstances where the claimant remains vulnerable due to Covid-19, and they may, in those limited circumstances, have a remote examination.

It is hoped that for appointments that take place from 30th June 2022 that most of these will revert back to the F2F appointment process that existed before Covid-19. No more Claimant consent will be required for F2F appointments after 30th June 2022.

We are drafting new processes; process maps; letters; emails and SMS’s for both MedCo and Non MedCo cases to outline the process and correspondence to cater for the limited number of Claimants who remain vulnerable due to Covid-19 and require a Remote Examination.

We would appreciate it if you could advise if this change will impact your Instruction process and if so in what way. Can you also confirm how you intend to advise and provide evidence to Mobile Doctors that a Claimant is ‘vulnerable’ and requires a Remote Examination.

Privacy Notice

You can find our Instructing Party Privacy Notice here.